Welcome to DM2Medical. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1. About DM2Medical

DM2Medical is a health concierge service that assists clients from the UK in planning medical and wellness journeys in Budapest. We are not a medical provider, clinic, or hospital. All medical services are carried out by third-party providers whom we recommend based on your preferences.

2. Services Provided

We offer:

• Health journey planning and consultations

• Clinic and wellness partner recommendations

• Travel coordination (e.g., hotels, transfers, itinerary support)

• Concierge support before and during your trip

You retain full responsibility for all decisions made regarding your health and treatment. DM2Medical acts only as a facilitator and coordinator.

3. No Medical Advice

The information provided on this website and during consultations is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your GP or a qualified medical professional before making healthcare decisions.

3. No Medical Advice

The information provided on this website and during consultations is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your GP or a qualified medical professional before making healthcare decisions.

4. Payments & Fees

• You pay all medical and wellness providers directly for services rendered.

• Any fees paid to DM2Medical are for planning, coordination, and concierge support only.

• Fees for our packages are communicated clearly before services begin and must be paid in accordance with the agreed terms.

5. Cancellations & Refunds

Cancellations must be made in writing. Refund eligibility (if applicable) is determined based on how much planning has already occurred. Once third-party bookings are confirmed (e.g., clinics, hotels), their respective cancellation policies apply.

6. Client Responsibilities

By using our service, you agree to:

• Provide accurate personal and health-related information

• Attend scheduled consultations or notify us in advance of changes

• Review and approve all final itineraries and bookings

• Make informed decisions based on your own research and medical advice

7. Third-Party Providers

We carefully vet our partners but cannot guarantee the outcome or quality of third-party services. Any concerns regarding treatment, accommodations, or service quality must be addressed directly with the respective provider.

8. Limitation of Liability

DM2Medical shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• Medical procedures performed by third-party providers

• Travel delays, cancellations, or unexpected disruptions

• Miscommunication or misuse of health information

• Any decision made based on information provided on our website or during consultations

9. Intellectual Property

All content on this website — including text, graphics, images, and logos — is the property of DM2Medical and may not be copied, reproduced, or used without written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

For any questions about these Terms & Conditions, please contact:

📧 Email: info@dm2medical.com
📞 Phone: 07584 189239